Campaign & Client Policy

This Campaign & Client Policy (the “Policy”) forms part of the agreement between Clipy (“Clipy”, “we”, “us”, “our”) and every business that creates, funds, manages or benefits from a campaign on Clipy (the “Client”, “brand”, “you”). By creating a workspace, creating or funding a campaign, using the developer API, or otherwise using Clipy as a Client, you accept this Policy on behalf of the business you represent.

This Policy is written to be read alongside the Terms of Service, the Privacy Policy, the Creator Guidelines, the Payout Policy and, for Clipy AI, the Clipy AI Terms. Nothing in this Policy removes or limits any right you have under mandatory law that cannot be excluded by contract.

In this Policy:

• Campaign means a Marketplace campaign or a Clipy AI campaign created by or for a Client.
• Marketplace campaign means a campaign in which independent creators publish short-form content on their own social media accounts and earn from the campaign budget according to the campaign's published terms.
• Clipy AI campaign means a campaign under the Clipy AI Terms, in which Clipy and its partners publish your content from accounts operated for the campaign.
• Brief means the title, description, requirements, guidelines, assets, links, captions, hashtags, questions and any other instructions you give for a campaign.
• Brand Assets means your trademarks, logos, product images, footage, music, text and any other material you supply.
• Creator Content means clips, videos and other content that creators make and submit to a Marketplace campaign.
• Campaign funds means the budget you pay to fund creator earnings in a Marketplace campaign. Campaign funds are separate from fees.
• Fees means amounts charged by Clipy for its services, including plan prices, setup fees, service fees and management fees.

• For Clipy AI, the Clipy AI Terms govern plans, account operation, scheduling, refunds and the AI Assistant. Where this Policy and the Clipy AI Terms conflict on a Clipy AI matter, the Clipy AI Terms prevail.
• Where this Policy and the Terms of Service conflict on a campaign matter, this Policy prevails, except that the governing law, dispute resolution and limitation of liability provisions of the Terms of Service always apply unless this Policy expressly says otherwise.
• A separate written agreement signed by Clipy (such as an insertion order, statement of work or master services agreement) prevails over this Policy to the extent it expressly says so.
• Campaign-specific terms shown in the product (such as the rate, budget, dates and eligibility rules) form part of your agreement for that campaign.

Clipy is a business service. You may use Clipy as a Client only if:

• you act for the purposes of a trade, business, craft or profession, and not as a consumer;
• you are at least 18 years old and have authority to bind the business you name in your workspace, and that business validly exists;
• the information you give about your business, including its legal name, address, tax status and ownership, is accurate and kept up to date;
• neither you nor your business, nor anyone who owns or controls it, is subject to sanctions administered by the United Nations, the United States, the European Union, the United Kingdom or any other relevant authority, or is located in a country or region subject to comprehensive sanctions; and

Clipy may ask for information to verify your identity, business, beneficial owners, authority or source of funds, and may refuse, limit or close a workspace where verification is incomplete or unsatisfactory. Agencies acting for an advertiser must have the advertiser's authority, and both the agency and the advertiser are responsible for compliance with this Policy.

Each workspace has members with one of the following roles:

• Owner: full control, including team management, workspace settings, payments and billing, campaigns, review, Clipy AI and developer settings. Ownership can be transferred but not assigned as an ordinary role.
• Admin: the same capabilities as an owner for day-to-day purposes, including inviting and removing members, paying for campaigns and managing API keys.
• Member: can create and edit campaigns, review creator applications and submissions, and use Clipy AI, but cannot manage the team, settings, billing or API keys.
• Viewer: can view the workspace but cannot change anything.

You are responsible for everything done in your workspace, by any member, by anyone using a member's credentials, and through any API key created for it, as if you had done it yourself. You must give roles only to people who need them, remove access promptly when someone leaves, keep sign-in methods secure, and tell Clipy without delay at support@useclipy.com if you suspect unauthorised access. Clipy staff may access and operate your workspace to provide, support and secure the service; sensitive staff actions are logged.

• Owners and admins can create named, scoped API keys, shown once and revocable at any time. A key acts for the member who created it and stops working if that member is no longer an owner or admin or is suspended.
• You must keep API keys secret, store them securely, never embed them in public code or client-side applications, and revoke any key you believe has been exposed. Requests made with your keys, including through AI tools or other software you connect, are treated as your instructions.
• You must respect rate limits, scopes and documentation, and must not use the API to scrape data, to test vulnerabilities without Clipy's written permission, to overload the service, or to do anything this Policy prohibits through the web interface.
• If you connect AI agents or automation to your workspace, you remain responsible for what they do, including any campaign, content or schedule change they make. Clipy does not review automated actions before they take effect.

Marketplace campaigns are run in one of two ways, shown on each campaign:

• Clipy-run campaigns: Clipy creates and operates the campaign for you. Clipy staff review creator applications and submissions and control the campaign's lifecycle. You see its status, performance, approved content and activity, but you cannot review, edit or change its status in the product.
• Brand-run campaigns: you create the campaign and use the self-serve controls, such as review queues, edits and pausing. Clipy still reviews and approves the campaign before it goes live and keeps the powers described in this Policy.

Clipy may switch a campaign between these modes where reasonably necessary. Marketplace campaigns require an active Marketplace entitlement for your workspace; Clipy AI is a separate product with its own plans.

Before a Marketplace campaign can be submitted for review, it must include at least:

• a title, a description of what the campaign is about, and the requirements creators must follow;
• the third-party platforms on which creators may publish;
• a total budget and a rate per 1,000 views, and any payout threshold, per-creator cap, minimum views, submission limits or follower minimum;
• a duration: either an end date in the future, or “until the budget is spent” with no end date; and
• the access settings, such as whether the campaign is public, private or open to approved applicants only.

The terms you set are a promise to creators. Once a campaign leaves draft, its money and access terms are locked for you (see section 12). Check them carefully before submitting.

• Every campaign is reviewed by Clipy before it goes live. A brand cannot take a campaign live for the first time; only Clipy can.
• A Marketplace campaign cannot go live until its budget is fully funded, unless Clipy agrees otherwise in writing. Review may start before payment, but the campaign will show as awaiting payment until funds are received.
• Clipy may approve a campaign, return it to draft with reasons, ask for changes or evidence (such as licences, authorisations or claim substantiation), or decline it. While a campaign is in review you can withdraw it to draft.
• Clipy may approve, reject or remove any campaign at its discretion, exercised reasonably and in line with this Policy, the law and Clipy's internal standards. Review times are not guaranteed.
• Approval is not legal advice or a statement that your campaign is lawful. Clipy does not review campaigns for legal compliance on your behalf, and you remain solely responsible for compliance whether or not Clipy approves, reviews or edits anything.

You must define campaign requirements clearly and completely, including the content format and expectations, captions, hashtags, messaging, required disclosures and any performance expectations. Unclear instructions may affect outcomes and review decisions, and are not a ground for a refund.

Your Brief and every instruction you give to creators must be lawful and must not:

• ask creators to make claims that are false, misleading, unsubstantiated or that they do not genuinely hold;
• ask creators to hide, minimise or obscure that content is paid, sponsored or connected to you, or to present advertising as independent opinion;
• ask creators to post fake reviews, fake testimonials, or content that pretends to be from a customer, expert or public figure;
• ask creators to buy views, likes, followers or comments, use bots, engagement groups or other artificial amplification, or otherwise manipulate a third-party platform;
• ask creators to break the rules of a third-party platform, including rules on branded content, music licensing and spam;
• ask creators to contact, target or collect data from minors, or to collect personal data from viewers without a lawful basis and proper notice;
• ask for anything that would put a creator's safety, account or legal position at risk.

Clipy may edit a Brief for formatting or clarity, require changes before or after launch, or remove instructions that it reasonably believes breach this Policy.

• Creators are independent. They are not your employees, agents or contractors, and not Clipy's, and they decide whether to take part in a campaign.
• Clipy checks that a creator has a verified account on an allowed platform and meets any follower minimum you set. Eligibility checks rely on third-party platform data and are not a guarantee of a creator's identity, audience, reputation or conduct.
• On apply-only campaigns, you (or Clipy, on Clipy-run campaigns) decide applications. You must decide fairly and must not discriminate against creators on the basis of any characteristic protected by applicable law.
• You must not require creators to pay you or buy your products to take part.

• On brand-run campaigns you may approve or reject pending submissions. Each submission is decided once. Rejections must be made in good faith, give a genuine reason related to the published Brief, and be made promptly.
• You must not reject a submission that meets the Brief in order to avoid paying for it, to reuse it without paying, or to favour a creator you are dealing with outside Clipy.
• A reviewer may allow a creator to replace a rejected submission. Pending submissions do not hold up the end of a dated campaign, and you keep the campaign window to review them.
• Clipy retains full and final authority over all approval and rejection decisions. Clipy staff may override any decision with a written, logged reason, for example where a rejection was not in good faith, where content breaks the rules, or where ownership or views cannot be verified. A Clipy decision stands and is not reversed by later automated checks.
• On Clipy-run campaigns, Clipy reviews all submissions. You may give feedback and suggestions, which Clipy will consider but is not bound by.

• While a campaign is in draft you may change any of its settings.
• After a campaign leaves draft, you may change only its presentation and guidance (title, description, requirements, source link and thumbnail) and may extend, but not bring forward, its end date. You cannot change a campaign's end date or duration once it has ended.
• The budget, rate, payout threshold, caps, minimums, allowed platforms, access settings, start date and duration mode are locked for you once the campaign leaves draft, and the budget is locked once it has been paid or a payment is in progress. To change them, contact Clipy.
• Clipy may change locked terms where it has a good reason, for example to add budget at your request, to correct an error or to protect creators. Such changes require a recorded reason and do not reduce what creators have already earned.

• You may pause and resume a brand-run campaign that is live. A paused campaign accepts no new submissions, but clips already in it continue to count and earn under the campaign terms until the campaign completes.
• A campaign cannot be resumed after its end date has passed or once its budget is spent. A budget can be topped up only through Clipy.
• A dated campaign completes at its end date. A campaign that runs until its budget is spent completes after the budget has been spent for a short grace period and no submissions remain to review. Clipy may complete a live campaign that has stalled.
• Only Clipy can cancel a campaign, and it must record a reason. Cancelling or completing a campaign does not reverse earnings already credited to creators.
• For Clipy AI campaigns, stopping, pausing and resuming work as described in the Clipy AI Terms. Stopping a Clipy AI campaign does not cancel a subscription.

You are solely responsible for every aspect of your campaigns, including:

• the accuracy and legality of all claims, messaging and Brand Assets;
• compliance with advertising, marketing, consumer protection, unfair competition, product safety, data protection, intellectual property and sector-specific laws in every country where campaign content is published or targeted;
• obtaining any licence, registration, authorisation or approval your products or advertising require; and
• ensuring that campaign instructions are clear, complete and lawful.

This includes, where they apply, the rules enforced by the US Federal Trade Commission and state authorities, the UK Advertising Standards Authority's codes and the Competition and Markets Authority's consumer protection powers, the EU Unfair Commercial Practices Directive and the national laws implementing it, and the advertising rules of other countries. Clipy does not assume responsibility for the legality or performance of any campaign.

Content made for a campaign is advertising. It must be clearly identifiable as advertising to the people who see it, in the way the law and the third-party platform require.

• Your Brief must tell creators to include a clear and conspicuous disclosure, such as “#ad” or “Ad”, or the platform's paid-partnership label, placed where viewers will see it before engaging and in the same language as the content. Vague or hidden disclosures (such as a tag buried among other hashtags, “#sp”, “#collab” or “thanks to the brand”) are not enough.
• You must never instruct or encourage creators to omit, delay, disguise or remove a disclosure, and you must not reward content that lacks one.
• If you become aware that campaign content lacks a required disclosure, you must tell Clipy and the creator promptly. Clipy may reject such content, ask for it to be corrected or require its removal.
• For Clipy AI, you decide whether and how your own content must be labelled as advertising or as AI-generated, as set out in the Clipy AI Terms.

• Every objective claim in a Brief or in Brand Assets, whether express or implied, must be truthful and supported by adequate evidence held by you before the campaign starts. You must provide that evidence to Clipy on request.
• Earnings, income or results claims, “before and after” claims, environmental (“green”) claims, price and discount claims, and claims about scarcity or urgency must meet the stricter standards that apply to them and must not mislead.
• Comparative advertising must be fair, verifiable and not denigrate competitors.
• Testimonials and endorsements must reflect the honest opinion of the person giving them, and must not be presented as typical results unless they are.

Campaigns may cover a variety of industries and topics, including cryptocurrency, gambling and political content, subject to strict review and approval by Clipy. All such campaigns must comply with applicable laws, third-party platform policies and Clipy's internal standards, and Clipy may approve, reject or remove any campaign at its discretion.

Campaigns in the regulated or restricted categories in sections 18 to 23 need Clipy's express written approval before launch, which may be given subject to conditions such as restricted target countries, mandatory wording, age restrictions, additional evidence or a higher level of Clipy review. Clipy may withdraw approval if the law, a platform's rules or the facts change.

• You must hold, or rely on a valid approval from a person who holds, every authorisation, registration or licence needed to promote the product in each target country, and give Clipy evidence on request.
• Promotions of cryptoassets, investments, trading, lending, credit, insurance or other financial products must comply with the applicable rules, including, where relevant, the EU Markets in Crypto-Assets framework and national financial promotion laws, the UK financial promotions regime (including its rules for cryptoasset promotions, such as approval by an authorised person, risk warnings and cooling-off requirements), and securities and consumer finance laws in the United States and elsewhere.
• Content must be fair, clear and not misleading, must give prominent and balanced risk warnings where required, and must not promise or imply guaranteed returns, risk-free investment or rapid wealth.
• Creators must not be asked to give personal investment advice, to present themselves as advisers, or to promote a product in a country where its promotion is restricted.

• Gambling, betting, lottery, sweepstakes, casino, social casino and skill-gaming campaigns are permitted only where the operator holds a valid licence in each target country (or the activity is lawful there without one), and only in countries Clipy approves.
• Content must target adults only and must be restricted to audiences over the legal gambling age (at least 18, or higher where the law requires). Creators whose audiences are likely to include a significant proportion of minors must not be used.
• Content must not appeal particularly to minors or vulnerable people, suggest that gambling is a way to solve financial problems or achieve success, encourage irresponsible play, or misrepresent odds, bonuses or wagering terms. Required safer-gambling messages and significant terms must be included.

• Campaigns about elections, referendums, candidates, political parties, legislation or regulatory processes, or social issues of political importance, need Clipy's prior written approval and may be refused for any reason, including during election periods.
• You must identify the sponsor truthfully and comply with all laws on political advertising, campaign finance, transparency and foreign interference, including, where relevant, the EU rules on the transparency and targeting of political advertising (such as transparency labels, sponsor identification, transparency notices and restrictions on targeting using personal data) and equivalent national and UK rules.
• You must tell Clipy in advance whether a campaign is or could be political advertising, and provide the information Clipy needs to meet its own legal obligations, including records it may be required to keep or publish.
• Content must not spread disinformation about voting, impersonate officials or candidates, use manipulated media to deceive, or incite hatred or violence. Third-party platforms often restrict paid political content; you are responsible for complying with those restrictions.

• Medicines, medical devices, treatments, telehealth services, food supplements, weight-loss products and cosmetics may be promoted only where lawful in each target country. Prescription-only medicines must not be promoted to the public where that is prohibited.
• Health claims must be authorised or permitted under the applicable rules (for example, the EU and UK regimes for nutrition and health claims on food) and backed by robust evidence. Claims that a product prevents, treats or cures a disease are not allowed unless the product is authorised for that purpose.
• Content must not exploit body-image insecurity, target minors with weight-loss or cosmetic products, or show edited results as typical.

• Alcohol campaigns are permitted only where lawful, must target adults over the legal drinking age in each target country, must not use creators who appear to be or appeal mainly to people under that age, and must not link alcohol with driving, social or sexual success, or improved performance.
• Tobacco, nicotine, vaping and e-cigarette products are generally not permitted, because their advertising is prohibited or heavily restricted in many countries, including in the EU and UK.
• Cannabis, CBD and related products are permitted only with Clipy's written approval, only where lawful in each target country, and without medical claims that are not authorised.

• Dating services must target adults only, must not be sexually explicit, and must not use images of people without consent.
• Weapons, ammunition, knives, explosives, fireworks and weapon accessories are restricted and generally will not be approved. Self-defence products may be approved only where lawful and not presented as weapons.
• Products that are adult-oriented but not explicit (such as lingerie or sexual wellness) may be considered, must not be explicit or suggestive in a way that breaks platform rules, and must be restricted to adult audiences.

The following campaigns are strictly prohibited, and Clipy will not approve them:

• scams, fraudulent schemes or deceptive practices;
• Ponzi or pyramid schemes, fake tokens, “pump and dump” promotions or misleading investment opportunities;
• illegal products, services or activities, or products that are illegal in any target country;
• counterfeit goods, replicas, or intellectual property violations of any kind;
• false or misleading claims, including “get rich quick” promotions and fake scarcity;
• adult, sexually explicit or pornographic content, or services offering sexual content;
• content that sexualises or endangers minors, or that targets children with products or messages unsuitable for them;
• hate speech, harassment, or content that promotes violence, terrorism, extremism or discrimination;
• illegal drugs, drug paraphernalia, or the sale of controlled substances;
• the sale of social media accounts, followers, likes, views or other engagement, or any service that manipulates third-party platforms;
• impersonation of any person, brand, organisation or public authority, and deepfakes or synthetic media designed to deceive; and
• anything else that Clipy reasonably considers harmful, unsafe or likely to bring Clipy, creators or third-party platforms into disrepute.

• Campaigns must not be directed at children under 13, or under the higher minimum age that applies to the target country or third-party platform.
• Campaigns that may reach young audiences must not directly urge children to buy or to persuade their parents, or exploit their inexperience.
• You must not ask creators to feature minors in campaign content unless Clipy approves it and valid parental consent and any required work permits are in place.

• You keep ownership of your Brand Assets.
• You grant Clipy, and creators taking part in your campaign, a worldwide, non-exclusive, royalty-free licence to use, copy, adapt (for example editing, cropping, subtitling or re-encoding), publish and display your Brand Assets for the purpose of the campaign, for its duration and for as long as campaign content stays published afterwards.
• You represent and warrant that you own or have licensed every right needed for that use, including rights in music, footage, images, likenesses, voices and trademarks, and that the use will not infringe anyone's rights or break any law.
• If you withdraw a Brand Asset or your right to use it ends, you must tell Clipy promptly. Content already published in good faith before you told Clipy is not a breach by Clipy or the creator.

• Creators keep ownership of the content they create unless a campaign's published terms expressly provide for a transfer of ownership and the creator accepted those terms.
• Where a campaign's terms provide for a transfer, ownership of the relevant deliverables transfers to you only on full payment and approval, and only to the extent permitted by law. Until then, and in every other case, you receive the licence in this section.
• For each approved submission that has been paid for under the campaign terms, you receive a non-exclusive, worldwide, royalty-free licence to view, share, link to, embed, repost with clear credit to the creator, and reference that content in your own organic marketing channels, for as long as the creator keeps the original published.
• Unless the creator agrees separately in writing through Clipy, the licence does not include paid or boosted advertising, edits that change the content's meaning, implied endorsements beyond the campaign, selling or sublicensing, or using the content to train AI models or imitate the creator.
• Where the law gives creators moral rights (such as the right to be credited and to object to derogatory treatment), those rights are not transferred, and you must respect them.
• Rejected, withdrawn or unpaid submissions give you no rights, and you must not use them.

• Any use of Creator Content outside the scope in section 27 needs the creator's agreement, made or recorded through Clipy, and any extra payment must be made through Clipy.
• You must comply with the rules of third-party platforms on reposting and branded content, and with any disclosure requirements that apply to your own use.
• You must remove or stop using Creator Content promptly if the creator lawfully withdraws consent for a use that relied on their consent, if Clipy asks you to because of a legal or safety issue, or if the content is found to infringe someone's rights.
• You are responsible for any claim arising from your use of Creator Content beyond the rights this Policy gives you.

Clipy retains the right to use campaign content, Brand Assets and campaign data for platform operations, review, fraud prevention, analytics, support, legal compliance and improving the service. Clipy may also identify you as a client and use campaign content and results in its marketing, unless you opt out in writing at support@useclipy.com. Opting out does not affect material already published before Clipy received your request, where it is not reasonably practicable to remove it.

• In a Marketplace campaign, creators earn from the campaign budget according to the rate per 1,000 views you set, measured on qualifying live clips and subject to the payout threshold, any per-creator cap and the remaining budget.
• Earnings are credited only once a creator reaches the payout threshold, are allocated first come, first served against the remaining budget, and are not reduced if views later fall. Earnings for content that leaves the campaign because it is rejected or withdrawn are reversed as set out in the Payout Policy.
• Your total spend on creator earnings for a campaign never exceeds its total budget. Credited earnings are spent budget and are owed to creators, whether or not you are satisfied with the campaign's results.
• How creators are paid is described in the Payout Policy. You have no right to approve or block a creator's withdrawal of credited earnings.

• You must prepay all campaign budgets and applicable fees. Payments must be made through Clipy's platform using the payment methods Clipy accepts, which are processed by our payment processor, or by another method Clipy agrees in writing (for example bank transfer against an invoice).
• A campaign's funded amount is its budget at the time of payment. If the budget changes before go-live, the difference becomes due before the campaign can go live. Once paid, the budget can only be increased through Clipy.
• Campaign funds are held by Clipy, or by our payment processor or other payment partners for Clipy, to pay creator earnings for that campaign and for no other purpose of yours. Clipy is not a bank, escrow agent, trustee or payment institution for you, campaign funds are not deposits, and no interest is paid on them.
• Creator earnings on a campaign generally remain held until the campaign has ended, so that rejections and fraud can be dealt with first.

• Fees for Marketplace campaigns, Clipy-run services and Clipy AI are those shown to you before you pay or agreed with Clipy in writing. Fees may be charged as a separate line, as a plan price or setup fee, or as an agreed share of the campaign budget.
• Clipy fees are non-refundable, except where this Policy, the Clipy AI Terms or mandatory law says otherwise, or where you were charged twice or charged an amount other than the one you confirmed.
• Clipy may change its fees for future campaigns or renewals with reasonable notice. Changes do not affect a campaign you have already paid for.

• Prices and budgets are stated exclusive of VAT, sales tax, goods and services tax and similar taxes unless shown otherwise. You are responsible for those taxes, other than taxes on Clipy's income.
• If you are a business established in the EU and give a valid VAT number, services to you may be subject to the reverse-charge mechanism, under which you account for VAT in your own country; similar rules may apply in the UK and elsewhere. If your tax information is missing or invalid, Clipy may charge VAT at the applicable rate.
• If the law requires you to withhold tax from a payment to Clipy, you must increase the payment so that Clipy receives the full amount it would have received without the withholding, unless the law prohibits this, and give Clipy the relevant tax receipts.

• A receipt or invoice is issued for each payment through our payment processor or by Clipy. Where the law requires an invoice with particular content (for example for VAT purposes), Clipy will issue one on request if it was not issued automatically.
• You must tell Clipy of any error in an invoice or charge within 60 days of the date it was issued. Clipy will investigate and correct genuine errors.
• Amounts invoiced by Clipy and payable later are due within the period stated on the invoice, or within 14 days if none is stated.

• You may request refunds only for unused campaign funds. Unused campaign funds are the part of a Marketplace campaign's funded budget that has not been credited to creators when the campaign has completed or been cancelled, or that Clipy agrees to release from a live campaign.
• Funds associated with completed or approved creator work, including all credited earnings, are not eligible for refund under any circumstances.
• Clipy may delay a refund for a reasonable reconciliation period (normally up to 30 days after a campaign ends) so that pending reviews, reversals, fraud checks and disputes can be settled first, and may deduct any amounts you owe Clipy.
• If Clipy declines a funded campaign before it goes live, Clipy will refund the campaign funds for it.
• Refunds are made to the original payment method where possible, in the original currency. Clipy is not responsible for exchange-rate differences or charges imposed by your bank. Clipy may instead, with your agreement, keep unused funds as a credit for a future campaign.
• Refunds for Clipy AI plans and fees are governed by the Clipy AI Terms.

• If you believe a charge is wrong, contact Clipy first at support@useclipy.com. Most issues can be resolved faster than through a card dispute.
• You must not initiate a chargeback or payment reversal for amounts that were properly charged under this Policy, including campaign funds already credited to creators and non-refundable fees.
• If a chargeback or reversal is made, Clipy may pause or stop your campaigns, suspend your workspace, and recover the disputed amount together with any dispute fees and reasonable recovery costs. Creator earnings already credited remain owed by you.
• Clipy may set off any amount you owe Clipy against any amount Clipy owes you, including unused campaign funds.

• Views and other metrics are measured using data from third-party platforms and our data providers. Clipy verifies that a creator owns the account a clip is published on, and each video can be claimed by only one live submission across Clipy.
• Clipy uses automated and manual checks to detect fraudulent, inflated or artificial engagement, ownership problems, duplicate content and other abuse. Clipy may hold, reject, reverse or decline to credit content that fails these checks.
• Metrics may be delayed, estimated, sampled, revised or temporarily unavailable. A failure to fetch data does not by itself lead to rejection of a creator's clip, and Clipy does not guarantee that metrics are complete or match what a third-party platform shows at any moment.
• Clipy's determinations of views, eligibility, earnings and fraud are final and binding for campaign accounting, except in case of manifest error and subject to your right to complain under section 47. You may not withhold payment or demand refunds of credited earnings because you disagree with how views were counted.

Clipy does not guarantee any campaign outcome, including views, impressions, reach, engagement, followers, clicks, conversions, sales, virality, brand lift or the number or quality of creators who take part. Projections, estimates, case studies and past results are illustrative only. A campaign is performed when Clipy provides the service as described, whatever results it produces, and poor performance is not a ground for a refund of fees or of credited earnings.

Campaign performance depends on third-party platforms that Clipy does not control. Clipy is not responsible for platform outages, rule changes, algorithm changes, reduced distribution, labels, account restrictions or bans, removal of content, changes to data access, or other platform decisions, whether they affect creators, the accounts used for Clipy AI, or you. You acknowledge that platforms may treat branded or promotional content differently, and you are responsible for complying with their branded content policies.

• Clipy processes personal data about you and your team as described in the Privacy Policy.
• Where you receive personal data about creators through Clipy (for example names, handles, profile information, application answers, content and performance data), you receive it as an independent controller, not as Clipy's processor. You are responsible for your own compliance with data protection law, including, where it applies, the EU General Data Protection Regulation, the UK GDPR and data protection laws in other countries.
• You must have a lawful basis for any processing you do, give any required notices, respect data subject rights, keep the data secure, and keep it only as long as needed for the campaign and your legal obligations.
• Where personal data appears in your Brief or Brand Assets (such as people shown in your footage), you are responsible for having the necessary consents and lawful basis for Clipy, creators and platforms to use it.

You may use creator data obtained through Clipy only to plan, run, review, report on and account for your Clipy campaigns. You may not misuse, scrape, extract, export in bulk, sell, share or combine creator data for purposes outside Clipy campaigns, including building marketing lists, recruiting creators directly, profiling creators, training AI models, or contacting creators about matters unrelated to Clipy. Clipy may limit what creator data is shown to you, and on Clipy-run campaigns you will generally see only approved content and aggregated performance.

• Each party must keep confidential the non-public information it receives from the other about campaigns (such as pricing, product plans, strategy, creator data and Clipy's fraud signals) and use it only for the campaign and this Policy.
• This does not apply to information that is or becomes public through no fault of the recipient, that the recipient already lawfully had, or that it develops independently, or where disclosure is required by law, regulation or a competent authority (with notice to the other party where lawful).
• Confidentiality obligations continue for three years after your last campaign, and indefinitely for personal data and trade secrets.

• You may not directly contact creators outside the platform without prior approval from Clipy. Any communication must comply with applicable laws and must not involve spam, harassment or misleading outreach.
• You may not pay creators directly or attempt to bypass the platform under any circumstances, including by moving a campaign, a creator relationship first made through Clipy, or payment for content made for a Clipy campaign off the platform, during your use of Clipy and for 12 months after your last campaign with that creator.
• A breach of this section is a breach of the Non-Circumvention provisions of the Terms of Service, and the remedies set out there, including termination and the liquidated damages stated in those Terms, apply. The parties agree that those liquidated damages are a genuine pre-estimate of Clipy's loss, which would otherwise be difficult to measure.
• This section does not stop you working with a creator with whom you had a documented relationship before you met them through Clipy, provided you tell Clipy.

• Clipy may review, restrict, hide, reject or remove any campaign, Brief, Brand Asset or campaign content, and may ask creators to edit or remove published content, where Clipy reasonably believes it breaks the law, this Policy, the Creator Guidelines or a third-party platform's rules, infringes someone's rights, or puts people at risk.
• Clipy uses automated tools and human review; significant decisions about your campaigns are made by people.
• You must cooperate with takedown requests, including by removing campaign content from your own channels where it is unlawful or infringing.

Anyone can tell Clipy about campaign content, Briefs or other material on Clipy that they believe is illegal or infringes their rights by writing to admin@useclipy.com. A notice should explain why the material is believed to be illegal, give its exact location (such as a link), include the sender's name and email address (except for certain offences where anonymity is permitted), and confirm that the notice is made in good faith and is accurate and complete.

Clipy will acknowledge notices, process them in a timely, diligent, non-arbitrary and objective manner, tell the sender what it decided, and, where content is restricted, give the affected user a statement of reasons. Where the EU Digital Services Act or similar laws apply, Clipy will meet their requirements, and you agree to cooperate with Clipy in doing so.

• Clipy may warn you, restrict features, remove content, pause or cancel campaigns, suspend your workspace or terminate your access where you breach this Policy or the law, where a payment is overdue or reversed, where required by a third-party platform, payment partner or authority, or where continuing would expose Clipy, creators or others to legal, financial, security or reputational harm. Clipy acts proportionately.
• Notice before termination. Where the EU Platform-to-Business Regulation or a similar law applies to your use of Clipy, Clipy will give you at least 30 days' notice, on a durable medium, before terminating its services to you entirely, except where Clipy is under a legal or regulatory obligation to terminate without notice, where it exercises a right of termination for a compelling reason under applicable law, or where you have repeatedly breached this Policy or the Terms of Service.
• Before or at the time any restriction or suspension takes effect, Clipy will give you a statement of reasons, unless the law or a competent authority prevents it or the reasons relate to repeated breaches and giving them would cause harm.
• On suspension or termination, credited creator earnings remain payable, unused campaign funds are refunded under section 35 less any amounts you owe, and fees remain non-refundable. In cases of fraud or serious breach, Clipy may hold funds as long as reasonably necessary to investigate and meet claims or legal requirements.

• If you disagree with a decision about your campaign, workspace or content, including a suspension, restriction, rejection, review override or fraud determination, you can complain free of charge by writing to support@useclipy.com within six months of the decision. Explain what you are complaining about and include any evidence.
• Complaints are handled by people who were not solely responsible for the original decision. Clipy will consider your complaint promptly and in proportion to its importance and complexity, tell you the outcome clearly, and reverse its decision where it was wrong.
• If the complaint is not resolved, and where the EU Platform-to-Business Regulation applies, you and Clipy may try to settle the dispute through mediation with an independent mediator. Clipy will name, on request, mediators it is willing to engage with, and will bear a reasonable proportion of the mediation costs. Mediation is voluntary, and attempting it does not affect either party's right to go to court or to start proceedings under the Terms of Service.

To the extent permitted by law, you will defend, indemnify and hold harmless Clipy, its affiliates and their officers, employees, contractors and partners against any claim, demand, investigation, loss, liability, fine, penalty, damage and cost (including reasonable legal fees) arising from: your campaigns, Briefs, instructions and Brand Assets; your products and services; any missing or inadequate advertising disclosure that was your responsibility; your use of Creator Content or creator data; your breach of this Policy, the Terms of Service or the law; your dealings with creators; and any claim that your Brand Assets infringe or violate someone else's rights. Clipy will tell you of a claim promptly, let you control its defence with counsel reasonably acceptable to Clipy, and cooperate at your expense, and you may not settle a claim that admits fault by Clipy or imposes obligations on it without Clipy's written consent.

• Clipy provides campaigns and the service “as is” and “as available”. To the fullest extent permitted by law, Clipy disclaims all warranties, express or implied, including of merchantability, fitness for a particular purpose, non-infringement and uninterrupted or error-free service.
• The exclusions and limits of liability in the Terms of Service (and, for Clipy AI, the Clipy AI Terms) apply to all claims arising out of or relating to campaigns and this Policy. Campaign funds passed to creators are not fees paid to Clipy for the purpose of calculating any liability cap.
• Nothing in this Policy excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

• Clipy may update this Policy to reflect changes in the law, in its services or in how they work, or for other legitimate reasons. The “Last updated” date shows the current version.
• Clipy will give you at least 15 days' notice of material changes, by email or in your workspace, before they take effect, or a longer period where needed for you to make technical or commercial adjustments. Where the EU Platform-to-Business Regulation applies, you may terminate your agreement with Clipy before the notice period ends.
• Shorter notice may apply where a change is required by law or a competent authority, or where it is needed to address an unforeseen and imminent danger of fraud, malware, spam, security breaches or other risks.
• Changes do not alter the money terms of a campaign already funded, and campaigns already live continue on the terms creators were promised. Continuing to use Clipy after a change takes effect means you accept it.

Clipy has final authority over campaign approvals, enforcement decisions and the interpretation of this Policy, and will exercise that authority in good faith, reasonably and in line with applicable law, subject to your right to complain under section 47 and any rights you have in court. If any part of this Policy is found unenforceable, the rest remains in effect and that part is applied to the greatest extent permitted. Clipy's failure to enforce a provision is not a waiver of it.

• Campaigns, billing, refunds, complaints and account questions: support@useclipy.com.
• Legal notices and reports of illegal or infringing content: admin@useclipy.com.
• Clipy AI questions: see the Clipy AI Terms. Cookies and tracking: see the Cookie Policy.